Is Qwest bundling services? Part II: solved but not resolved

[barondave]

Well, part of the mystery of The Appearing Caller ID has been solved. I got a bill from ACN in North Carolina. They claim they're now my local and long distance phone company. The "service" started 1/12, about the time I noticed Caller ID numbers. I never authorized any such thing, and Qwest was still my phone company as of when I called them last week (and paid my bill the week before). The ACN voice mail system was ridiculous and I kept hitting "0" until I got a real person, who apologized and opened a case file for their Fraud Division to look into.

I'm still suspicious. If I don't get a good resolution in a day or two (when they'll call me back) I'm going to the MN Atty General. Maybe they owe me money, for the insult and time spent fixing their problem, if nothing else.

Comments

Phone Services Bleh!

[(Anonymous)]

You know I've gone through so many freaking problems with phone companies that I finally dumped them and started using VOIP services that seem to make my life so much easier...

First AT&T eats my phone company Cingular (to which I had no problems)and then AT&T is charging me for data packages that I didn't need anymore. I have spent hundreds of dollars and who knows how many hours trying to just get rid of them...

So I feel your pain man...I feel your pain...

Sam
http://www.changecallerid.com